Privacy Policy for DubiSooq

At DubiSooq, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application and website (https://www.dubisooq.com). Please read this policy carefully to understand our practices regarding your personal data and how we handle it. By using our app or website, you agree to the terms outlined in this policy.

1. About Us

DubiSooq is operated by [Your Entity Name] ("we," "us," or "our"), a company dedicated to providing a secure and transparent platform for its users. This Privacy Policy applies to all services offered by DubiSooq.

2. Information We Collect

We collect several types of data to provide and improve our services. The data collected includes:

• Personal Information: Name, email address, phone number, and other account registration details. Payment details, such as credit/debit card information or payment service accounts (if applicable).
• Device Information: IP address, device type, operating system, and browser type. Unique device identifiers.
• Usage Information: Information about your interactions with our app and website, such as pages viewed, features used, and time spent on the platform. Location data, if you grant permission.
• Cookies and Tracking Technologies: Cookies, web beacons, and similar tracking technologies to enhance your experience on our platform.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Providing, maintaining, and improving our app and website functionality.
• Processing transactions and sending transactional communications.
• Personalizing your experience and tailoring content to your preferences.
• Sending promotional communications (with your consent).
• Analyzing app and website performance for debugging and improvement.
• Ensuring the security of our platform and users.

4. Sharing Your Information

We may share your information with third parties only under the following circumstances:

• Service Providers: With vendors or contractors who perform services on our behalf, such as payment processing, analytics, or hosting services.
• Legal Obligations: To comply with legal obligations, such as responding to legal requests or enforcing our Terms of Service.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
• Consent: With your explicit consent, for purposes not covered by this policy.

5. Data Security

We employ robust security measures to protect your information from unauthorized access, alteration, or destruction. These measures include:

• Secure server hosting with encryption.
• Regular monitoring and audits of our systems.
• Limiting access to personal data to authorized personnel only.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

7. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• The right to access your data.
• The right to request correction or deletion of your data.
• The right to withdraw consent for data processing.
• The right to lodge a complaint with a data protection authority.

To exercise your rights, contact us at the email provided below.

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us, and we will take appropriate measures to delete it.

9. Third-Party Services

Our app and website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external platforms. We encourage you to read their privacy policies before engaging with them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@dubisooq.com

Postal Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates

Thank you for trusting DubiSooq. Your privacy matters to us!