Terms and Conditions
Welcome to Dubisooq. By accessing or using our website, mobile application, or services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue use of our platform immediately.
1. Introduction
Dubisooq is an online marketplace that connects buyers and sellers to facilitate transactions for products and services. These Terms govern your use of the platform, including any updates, new features, or tools made available in the future.
2. Eligibility
To use our platform, you must:
- Be at least 18 years old or the age of majority in your jurisdiction.
- Provide accurate and complete registration information.
- Agree to comply with these Terms and all applicable laws and regulations.
3. Account Registration
When registering for an account, you agree to:
- Provide accurate, current, and complete information.
- Keep your account credentials confidential and secure.
- Be responsible for all activities conducted through your account.
- Notify us immediately if you suspect unauthorized access to your account.
4. Prohibited Activities
You agree not to engage in any of the following activities on our platform:
- Posting false, misleading, or illegal content.
- Infringing on intellectual property rights of others.
- Engaging in fraudulent activities or scams.
- Using automated tools to scrape data or disrupt platform functionality.
- Posting content that is harmful, defamatory, or abusive.
5. Listing and Selling
If you are a seller, you agree to:
- Provide accurate descriptions and images of your products or services.
- Ensure the items listed comply with all applicable laws and regulations.
- Deliver sold items promptly and in the condition described.
- Be solely responsible for resolving disputes with buyers.
6. Payments and Fees
Our platform supports multiple payment methods for secure transactions. By using our payment gateway, you agree to:
- Pay all applicable fees and charges for transactions on our platform.
- Understand that certain fees may be non-refundable.
- Authorize us to charge your preferred payment method for purchases.
7. Disputes and Refunds
In the event of a dispute between buyers and sellers:
- We encourage both parties to resolve the issue amicably.
- If required, Dubisooq may mediate but does not guarantee a resolution.
- Refunds will be issued according to the seller’s policy and applicable laws.
8. Intellectual Property
All content on Dubisooq, including text, images, graphics, and code, is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written consent from Dubisooq.
9. Limitation of Liability
Dubisooq is not responsible for:
- Losses or damages resulting from unauthorized use of your account.
- Transactions or interactions between buyers and sellers.
- Interruptions or errors in platform functionality.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of the platform constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by the laws of the UAE. Any disputes arising from these Terms or your use of the platform will be subject to the jurisdiction of the courts of Dubai.
12. Contact Us
If you have questions or concerns about these Terms, contact us at:
- Email: support@dubisooq.com
- Phone: +971 582626051
